Privacy Policy

Last updated: December 17, 2024

1. Introduction

Struk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text formatting service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Account creation date

Usage Information

We collect information about how you use the Service:

  • Number of conversions performed
  • Templates and workflows used
  • Text length statistics
  • Service performance metrics

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. We only store your Stripe customer ID to manage your subscription.

Content You Submit

We temporarily process the text you submit for formatting. We store the first 1,000 characters of input and output text for usage tracking and service improvement purposes only.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your transactions and manage subscriptions
  • Send you service updates and important notifications
  • Enforce usage limits and prevent abuse
  • Improve our Service through analytics
  • Respond to your support requests
  • Comply with legal obligations

4. Third-Party Services

OpenAI

We use OpenAI's API to process and format your text. Your content is sent to OpenAI for processing and is subject to their Privacy Policy.

Stripe

We use Stripe for payment processing. Your payment information is handled directly by Stripe and is subject to their Privacy Policy.

Supabase

We use Supabase for authentication and database services. Your data is stored securely and is subject to their Privacy Policy.

5. Data Retention

We retain your account information for as long as your account is active. Usage data and conversion history are retained for analytics purposes. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Object to processing of your data

8. Cookies and Tracking

We use essential cookies to maintain your session and provide the Service. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: privacy@struk.ai